HCL Domino Support in Europe, Israel and Australia
Round-the-clock administration, security and modernization for Domino environments, delivered from our offices in London and Israel.
Domino support that follows the sun
Domino outages do not wait for office hours, and neither do we. B2B Whisperer has supported HCL Notes and Domino since 1998, with offices in the United Kingdom, Israel and the United States, so our coverage spans Europe, the Middle East, Asia-Pacific and the Americas.
We help organizations keep Domino stable, secure and supported, with 24/7/365 coverage options and maintenance scheduled around your business day, wherever you are.
Where we have clients and offices
United Kingdom and Europe
Our London office supports clients across the UK and works with organizations throughout Europe, in UK and European business hours.
Israel and the Middle East
Our Israel office supports government offices and other organizations where security expectations are high and uptime matters.
Australia
We support a financial services client in Australia, scheduling maintenance and coverage around the time difference.
Everywhere in between
Domino administration is remote work, so we also work with organizations across continental Europe, the Middle East and beyond.
Regulation and data residency, handled with care
Organizations outside the US often ask where their data and administrators sit and which rules apply. We help Domino teams document access rights, encryption, retention and recovery, so legal and compliance leaders can answer those questions with evidence.
Examples include UK GDPR and EU GDPR for personal data, and the Australian Prudential Regulation Authority’s information security standard, CPS 234, for Australian financial institutions. This is technical support, not legal advice.
What we do for Domino environments abroad
- Day-to-day administration, monitoring and emergency support
- Version upgrades and server migrations
- Security reviews, certificate management and access audits
- Backup, recovery and high availability planning
- Documentation and knowledge transfer
- Modernization planning, including SAML, MFA, Nomad and Verse
Why international teams choose us
- Offices in the UK and Israel, not only remote coverage from the US
- Domino expertise since 1998
- 24/7/365 coverage options
- Active in the Domino community: through webinars and presentations through OpenNTf.org, Let’s Connect, Engage, SUTOL, UKLUG, and DominoCamp
International Domino questions
Do you support Domino in my time zone?
Yes. With offices in the UK, Israel and the US and 24/7/365 coverage options, someone is available during your business day, and we schedule maintenance for windows that suit you.
Can you work with GDPR-regulated organizations?
We support Domino environments that hold personal data by reviewing access rights, encryption, retention and recovery. Legal decisions stay with your counsel, and we provide the technical evidence they need.
Do you support Domino in Australia?
Yes. We support a financial services client in Australia remotely, with maintenance and coverage planned around the time difference.
Do you support government and public-sector Domino environments?
Yes. Our Israel office supports government offices, where security reviews, certificate management and access control are priorities.
Related: Domino support in the United States | HCL Domino services | Fractional CIO services
Talk to a Domino specialist
Tell us about your environment. We will tell you plainly where the risks are and how we can help.
Photo by Insaanu Studio on Unsplash.