Massachusetts HCL Domino and Notes Support

Domino support for Massachusetts life sciences, healthcare, higher education and law firms.

Boston's Back Bay skyline across the Charles River
Boston’s Back Bay. Photo by jacob Licht on Unsplash.

Domino support for Massachusetts organizations

Massachusetts is built on knowledge work: biotech and life sciences, hospitals, universities and law firms. Many of these organizations have Domino applications that have quietly run for years, holding workflows and records nobody wants to lose.

The state’s data protection regulation, 201 CMR 17.00, requires organizations that hold personal information about Massachusetts residents to maintain a written information security program, with controls such as access management and encryption. We help Domino teams review certificates, access rights and encryption settings so the platform fits inside that program. This is technical support, not legal advice.

What Massachusetts teams ask us for

  • Reviews that support a written information security program: certificates, access rights and encryption
  • Day-to-day Domino administration, monitoring and emergency support
  • Version upgrades and server migrations
  • Backup, recovery and high availability planning
  • Documentation and knowledge transfer, so the environment survives staff turnover
  • Application assessments and modernization roadmaps

Where we work in Massachusetts

Our support is remote, so it reaches organizations in Boston, Cambridge, Worcester, Springfield and across the rest of the Commonwealth.

Related: Domino support in New Hampshire | Connecticut | all US locations | HCL Domino services | Fractional CIO services

Talk to a Domino specialist

Tell us about your environment. We will tell you plainly where the risks are and how we can help.